Finance Operations Specialist - ShopeePay

Shopee,Kuala Lumpur

Job Description :

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. 

The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. 

The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

• Assist in day to day reporting of financial information and  preparation of required regulatory reporting.
• Responsible for daily bank entries booking and monthly bank reconciliation.
• Record and monitor daily bank balance and ensure the sufficient cash flow to perform day to day payout.  
• Monitor processed payments and conduct reconciliation on payment transactions and settlements.
• Promptly respond to other business stakeholders on inquiries to resolve any delay in payment processing to merchants. 
• Work closely with the Payment Operation team on ensuring accurate processing of settlement and also refund related matters.
• Supporting Senior and Manager in gathering relevant information for audit and other ad-hoc duties and projects.

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