DHL
Rabu, 14 Juni 2023
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Team Leader - Credit Administration
DHL Asia Pacific Shared Services Sdn BhdSelangor,Specific Location : Damansara UptownMYR 5,000 - MYR 9,000.jpeg)
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Key Activities :
- To ensure timely, qualitative and efficient processing of bank receipts, checks and cash transfer
- To guarantee effective allocation of payments, credit notes and adjustments to customer invoices
- To manage and process customer remittances advices
- To timely investigate payment related queries
- To investigate and resolve un-allocated & un-applied receipts; and contact customer if required
- To execute direct debit, refund, intercompany bacthes as required by collection treatment plans
- To post invoice and bank interfaces to ERP
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- To execute timely end-of-month closing activities in line with guidelines provided
- To manage customer escalation up to closure of the issue
- To control credit exposure and ageing balances for cash accounts
- To coordinate any process dependancies with external parties
- To manage dependencies on billing interface
- To manage dependencies on banks
- To manage 3rd party countries relation and, coordinate issues resolution as required
- To manage dependencies with Financial Accounting and Cash & Bankings
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Qualification :
Professional Certificate, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree.
Skills :
- Good telephone conversation/handling skills
- Good communication and conversational skills
- High customer focus and service orientation
- Advanced MS excel knowledge
- Basic MS access knowledge
- Previous Credit Admin experience
- Sensitive to cultural specifics
- Holds a Bachelor Degree
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